Planet Auran is being replaced with MyTrainz, A full account system designed for Trainz.
All of your Planet Auran account details will work with MyTrainz.

Planet Auran: Privacy Policy

Privacy Policy

N3V Games is committed to respecting your privacy. We recognize your need for appropriate protection and management of personally identifiable information (such as your name, address, email address and telephone number) you share with us. That is why N3V Games has established this privacy policy, so that you can understand the care with which we intend to treat your personal information.

In general, you can visit auran.com without telling us who you are or revealing any personal information about yourself. We do track our visitor's internet domain and IP address for analyzing trends and statistics, to ensure the smooth running of our technical systems. The individual visitor remains anonymous.

The Planet Auran and Serial Number registration systems are monitored and misuse will record user details.


N3V Games Privacy Principles
As an Australian corporation, N3V Games is bound by the National Privacy Principles ("NPP") of the Privacy Act 1988 (Cth). In order to comply with the NPPs and to protect your privacy, we have adopted the following principles.


Information
We want to give you information about our privacy policy and assure you that we take reasonable steps to see that it is followed within our company.


Choice
There are times when we may collect personal information from you. Before doing so, we intend to inform you and intend to tell you how the information will be used. You will have the option not to provide the information, and you may be able to 'opt out' of certain uses of the information. If you choose not to provide the information we request, you can still visit most of the areas of the Auran websites, but you may be unable to access certain options, offers, and services.

At this point in time N3V Games uses no outside or third party firms to conduct market research with your information. If this policy changes in the future or N3V Games wishes to provide your information to other companies or outside parties, N3V Games will take all reasonable steps to contact you and give you the choice to 'opt out'. If you do choose to 'opt out' your information will not be provided to others as per your wishes.

For internal marketing analysis and monitoring we keep forum posts, instant messages and postcards.


Accuracy and Access
We do our best to maintain the accuracy of personal information you supply to us. You can access and modify your personal account information at any time through the Planet Auran Profile page.

If you wish to enquire about what you have supplied us, please contact us (see below) to discuss the appropriate means of identifying you and the means of supplying you the data.


Security
We take, and will continue to take, all appropriate steps to protect the information you share with us from unauthorized access or disclosure.


Cookies
We use persistent cookies that are stored in your machine's cache and are used to identify you as you visit different areas of the Auran website. This allows us to customize the site for you and only display areas (where relevant) that you have specified. Our site will recognize you on return visits to the site. If you wish to avoid this feature, you can turn off cookies or delete them after you have left the site. If you do turn off cookies, some areas of the site may not function as intended.


Commitment
While visiting any of the Auran websites (including but not limited to auran.com and trainzportal.com), you can be assured that this policy will be followed.

N3V Games reserves the right to change this policy so long as any such changes are consistent with the NPPs and Privacy Act.

If you have any comments or questions regarding our privacy policy, please contact us at support.auran.com. We will address your concerns to the best of our abilities.

Last updated: 8th July 2011.